FAQ
What is your return policy?
We have a 14-day return policy for most items, as long as they are in new, unused condition. Some products, like skincare items, may have specific return restrictions for hygiene reasons.
What payment methods do you accept?
We are currently accepting only Cash On Delivery (COD). We will notify of we change our Payment method.
Can I modify or cancel my order after placing it?
If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.
Do you ship internationally?
Currently, we don't have international operations, but we are planning to expand our products globally in the future
How long does shipping take?
Orders are typically processed within 1-2 business days. Shipping times vary based on your location, but most customers receive their orders within 5-7 business days. Expedited shipping options are also available at checkout.
Do you offer free shipping?
Yes! We provide free shipping on all orders over Rs. 2000. For orders below Rs. 2000, standard shipping rates apply.
How do I know which ear buds are right for me?
We offer detailed product descriptions and customer reviews to help you choose. If you need assistance, our customer support team is always ready to help you find the perfect pair based on your preferences and needs.